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PG-13 - Parents Strongly Cautioned -- Some material may be inappropriate for children under 13. I contact Fandango. If you prefer calling, you can request a refund on the phone. Online orders placed by Noon EST will be shipped within two business days. This page will provide you with a list of our theatres, sorted by state. They still have not returned our $50.00, sent new redemption certificate or movie credit.They are the worst company. We generally find out on Tuesday afternoons if we will play a film another week, and post the following week's showtimes to our web site by Tuesday afternoon. DoNotPay can send the demand letter on your behalf or send it to your billing address so that you can forward it to the company after. Also, thanks for the suggestion of looking on the app. We also accept Promotional Codes and Gift Cards. I WILL NEVER use fandango moving forward and do not recommend using the whack service when you can just buy direct. Sorry, no bartering. #1. They refuse to give refunds via email or chat. You will get the value of the ticket(s) you purchased on the Fandango website directly to the method of payment you used initially. Do You Offer Parties & Private Events? For information about your membership, contact Fandango at http://support.fandango.com/, by phone at 1-866-857-5191 , or by mail at Fandango, 407 North Maple Drive, Suite 300, Beverly Hills, CA 90210; attention: VIP+ Program. DO NOT BUY ANYTHING FROM THIS RIPOFF COMPANY. By refunding that ticket you lose the right to accumulate VIP+ points. Fandango accepts a variety of payment methods, which may include Visa, MasterCard, American Express, Discover/Novus, Venmo and PayPal and certain other digital wallets. the app wont let you use any fandango credits, making it appear like you don't have any way to get that money back. NOTHING. The fee is detailed (listed as "booking fee") on your order summary at checkout. What are the hours at the Chatterbox at Paragon Village? Contact your local theatre if you have questions regarding any state or local requirements. If you wish to exchange your ticket, you get the VIP+ points accordingly. Upon arriving at the theatre location, printed materials are available that explain how to use the closed captioning system. Since I did not cancel my tickets before the movie the refused to refund tickets. Signifies that the film rated may be inappropriate for pre-teens. Please note that there is a maximum of ten tickets per online order. Any money or points on thecard will be merged to the account number you want to keep. Do You AllowCostumes? No. (along with its affiliate websites) is the place to get informed about and buy tickets for movies all around the U.S. and beyond. Check who called Reverse phone lookup. Paragon Theaters offers discounted pricing for large groups of 50 and up. Called customer service & the recording stated they had a wait time longer than 5 minutes & I opted to have them call me back. ticket-taker) and scan the QR code on your ticket confirmation page. $70 spent and had to purchase new tickets to see the show. Here are the steps to getting a refund with DoNotPay: DoNotPay does more than just submitting your request. Someone needs to shut them down if they cant do better than this. No images. Have a credit on a VIP card but can't use . For tickets purchased through other ticketing agencies, guests must contact the agency directly before the scheduled movie showtime to request a refund, and refunds are subject to the refund policies of those agencies. I live in Florida and searched the movie theatre I wanted in palm beach gardens then picked my movie, my time, and my seat and purchased the tickets. Fandango gift cards can be used online at fandango.com only - they are not redeemable at the theater. I get home and decide to view my tickets and I can now see the QR Code and a barcode. Fury of the Gods: The IMAX 2D Experience, John Wick: Chapter 4 - The IMAX 2D Experience, My Neighbor Totoro 35th Anniversary - Studio Ghibli Fest 2023, The Journey: A Music Special from Andrea Bocelli, The Metropolitan Opera: Der Rosenkavalier, The Metropolitan Opera: Der Rosenkavalier ENCORE, SPIRITED AWAY: Live on Stage - Studio Ghibli Fest 2023, Ponyo 15th Anniversary - Studio Ghibli Fest 2023, The Metropolitan Opera: Don Giovanni ENCORE, The Metropolitan Opera: Die Zauberflte ENCORE, Kiki's Delivery Service - Studio Ghibli Fest 2023, Nausica of the Valley of the Wind - Studio Ghibli Fest 2023, Castle in the Sky - Studio Ghibli Fest 2023, The Wind Rises 10th Anniversary - Studio Ghibli Fest 2023. Legal Reigns supreme. I have reached out to customer service multiple times with no response. Screen Reader Users: To optimize your experience with your screen reading software, please use our Flixster.com website, which has the same tickets as our Fandango.com and MovieTickets.com websites. Email questions@paragontheaters.com the gift card number, and the existing card so that the two can be merged. Signifies that the rating board has concluded that the film rated may contain some adult material. Note, gift cards are redeemable at any Regal location nationwide, excluding Cayman Island locations. We use dedicated people and clever technology to safeguard our platform. Sorry, but all credit cards used must have a U.S. billing address. You can find more information about the wallets that BitPay supports, This site is protected by reCAPTCHA and the Google, AMC Gold and Silver Experience Tickets here, http://www.amctheatres.com/exchange-tickets-terms, https://www.amctheatres.com/exchange-tickets-terms. As it takes up to 72 hours for you to receive a response, you can submit your query via LiveChat as well. It can take up to two weeks for your refund to be completed. I was able to make a reservation immediately! Why can't I register the gift card I received? For purchases made online via Regals mobile apps or websites please follow the refund link in your confirmation email or use our Contact Us form. Eventually, I settled for tickets at a local Regal (only one with IMAX in the area). Regal has taken bold nationwide action in all of it's locations. Ticket purchases are only valid for the location and film that is printed on the confirmation page or printed tickets. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Their response was that the promotion had ended, nothing they can do. They can only be used in the country they were originally purchased. Regal Entertainment Group theatres are handicap accessible. Thank you for your purchase. Phone number Phone Lookup. They called me back 3 hours later at 1AM. Did not receive the confirmation email until 1 hour . When I click the link to print my tickets, the page comes up only as text. Do not waste your time purchasing from Fandango. Sign up for our e-showtimes by clicking on the email icon on our website home page. How can I find a copy of my confirmation email? Need a receipt? Experience the ultimate in movie sight and sound, All rights reserved Regal Theatres All You Need to Know Before Joining, A Beginner's Guide to Claiming a Lumo Refund, All You Need to Know About Boots' Refund Policy, Requesting Lumo Refunds Has Never Been Easier, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. ConAgra Policy, at this time, prevents us from making "Gluten Free" claims while the FDA Guidance on this matter is still being reviewed. Retrieve from your Fandango account: https://www.fandango.com What criteria do they use? In certain markets, film studios sometimes allocate films among theaters in that area. Will book directly with theater from now on (unfortunately owned by the same company as Fandango :-(. We will also provide the proof of doing so, as well as the evidence of all applicable VISA and Mastercard codes relevant for your case. You will need your charity's Tax ID number in order to complete the form. I had a line of people behind me and had to by tickets again to get in. Please check your local theater under the Ticket Pricing tab. Of course, they say the same thing as before and to contact Fandango. For purchases made online via Regals mobile apps or websites please follow the refund tickets link on the confirmation email you received or use our Contact Us form on the website. FANDANGO WILL NOT GIVE YOU ANY MONEY BACK, THEY JUST KEEP IT. Note: Admission policies may vary by location due to state or local ordinances. I reached out to customer service via their contact but although they can see the tickets were not scanned or used and I proved I had to buy different tickets, they refuse to refund. Please visit our Health & Safety Action In Regards to the Coronavirus page. The showtimes will be emailed to you on Thursday morning (and you will receive a free popcorn coupon via emailwhen you confirm your subscription.. be sure to check your spam folder!). That's your best bet. All tickets purchased with a gift card are non-refundable and cant be exchanged for any kind of credit. How Do I Apply For aJob? Exchanges can be made only if you have a Fandango VIP account, while refunds are available to everyone, regardless of the type of their account. Please call your local theater directly for more specific information. We are proud to partner with studios to promote feature films and will run giveaways and social contests. I was able to save $5 on a movie ticket, but I also had to pay a convenience booking fee of a couple dollars for each individual ticket, so depending on how many tickets I had to buy would depend on if I actually saved any money with the promotional code by using Fandango. A student discount is available at the box office and student ID must be presented at the time of ticket purchase. Lux Box Children under 3 are free except in reserved seating and recliner locations. Yes. Through our partner, BitPay, we support more than 95 different crypto wallets and exchanges including BitPay, Coinbase, Exodus Wallet, Ledger Wallet, Trust Wallet, Electrum Wallet, Blockchain Wallet, Metamask, Crypto.com, Gemini Wallet, Kraken, Binance, BRD Wallet and more. I have the exact same error. On a holiday week, the showtimes may not be available until Wednesday. A military discount is available at the box office and ID must be presented at the time of ticket purchase. for each ticket they purchase. Also assessed is how each of these elements is employed in the context of each individual film. For more information on this policy, please visit www.mpaa.org. Delray + Axis15 Extreme + IMAX + Penny Lanes - Delray Beach, Fenton + Axis15 Extreme - NOW OPEN - Cary, Parkside + Axis15 Extreme + Penny Lanes - Cary, Village + Axis15 Extreme + Penny Lanes - Fredericksburg, Demon Slayer: Kimetsu no Yaiba -To the Swordsmith Village, A League of their Own (1992) presented by TCM, National Theatre Live: Frankenstein (Original Casting), Standing Room Only - The Legend of the 12th Man, Thomas & Friends: The Mystery of Lookout Mountain, Shazam! The ORP Directory Lookup does not include providers who have submitted applications and are currently in the Medi-Cal . The Regal Crown Club FAQ's can be found here. Thanks so much for the tip! My plans changed - can I refund my order? Only to tell me they cant help me & will have to send it to the corporate office. No. Enter your details in the chat box and complete your refund request. The fee is displayed on the Order Summary during the online purchase process. All Regal Entertainment Group theatres are smoke-free environments. Please see Admittance Procedures for more details. Can I see showtimes for different dates and locations? With 3 reservations full, you can not buy any tickets until one is freed up. An R may be assigned due to, among other things, a film's use of language, theme, violence, sex or its portrayal of drug use. The restriction generally applies to the first two-weeks of a film's theatrical release, however there may be specific films in which this time period is extended based on studio contracts. If you have a physical AMC Theatres gift card that reaches $0 balance, please properly dispose of or recycle the gift card. How Do I Make a Donation Request? We will fax your bank on your behalf and, if you so choose, contact Fandango for you. When Will the Showtimes Be Available? Regal Entertainment Group has a policy of opening several minutes prior to the first showing of the day to allow sufficient time for our clientele to obtain access to our facilities and to purchase tickets. 34. Track order. Paragon Theater's VIP Lux Box seating are the only recliners in the auditoriumswith a QR code that when scanned will allow our guests to order concessions/food/or drink directly to their seats with table service. At this time, once an AMC gift card has been fully redeemed it is not possible to reload additional balance to the gift card. No outside food or drink is permitted in the theatre. Parents are urged to learn more about the film before taking their children to see it. DMCA. I think Fandango is good only if you wanted to go see a highly anticipated movie on the premiere date and you wanted to secure a seat to the movie. NC-17 -- No One 17 and Under Admitted. Because all Fandango rewards customer services employees want hold their moneys to spend the DRUGS to smoke for high and high for all day and all night. Purchase tickets had a flat tire on my way to theater 2 minutes after the movie scheduled time I went online to try get a credit on my account was given an error no able to get credit, contacted customer service and was told to email customer service heard back from them that they will not credit me. Anyone can write a Trustpilot review. I bought my ticket on the website, can I transfer it to the Regal mobile app? What are the theaters' admittance procedures? The film may contain explicit sex scenes, an accumulation of sexually-oriented language, and/or scenes of excessive violence. Please ensure that your email is correct- and by midnight on the day of your birthday, you will receive an email notifying you that your free ticket has been added to your account. Can I give them negative stars: yes they are as awful as people say. On the Confirm Order page, enter the gift card number and 4-digit PIN. They told me they could not cancel the ticket as it was a Fandango purchase and was showing as valid. Why in the world would I want to sign up for a program that reroutes me to another state and then requires me to immediately call for a refund or exchange or I won't get one. They issued me a credit and the credit did not work! Now unless I cancel the reservations I actually want, I can't use A-List until after Avengers. FAQs FANDANGO WILL NOT GIVE YOU ANY MONEY BACK, THEY JUST KEEP IT. You may not consolidate your AMC Gift Cards onto one card, but you can use multiple cards for one transaction at the theatre. If you are experiencing difficulty using your Fandango gift card, please contact Fandango directly at (866)857-5191 and they can help resolve your issue. I can guarantee you. I sent another email to their help desk and no reponse. Cards purchased at any AMC theatre may be loaded with any whole dollar amount between $5 and $100. The number you need to dial is the number of the theater you bought tickets for. Click on the link you can find under a headline Refund/Exchange. DoNotPay can help you save big bucks on all lifes trifles! AGENCY BAR+SOCIAL I would suggest you avoid this company. checks for MPAA guideline adherence at the doormans post and theatre checks. My plans changed - can I refund my order? You can exchange the ticket for credit and reuse it for future purchases. Some types of passes cannot be used for newly released films. Management cannot hold these items for guests and guests will be asked to remove them from the theatre entirely. You can purchase your new tickets and then request a refund for your previous purchase, To access the tickets you purchased on the AMC website or mobile app, simply sign in to your account and view your, You can also request the order confirmation email to be resent to your email address. After now losing $30 for no reason, they had the nerve to say thanks for your understanding and I hope you continue to use our service. Would it be better to quickly delete both reservations and then go and get the better seats before they vanish, or is it possible to transfer my AList free movie to the completed out of pocket purchase? Nudity, sex scenes, and scenes of drug use are absent; violence is minimal; snippets of dialogue may go beyond polite conversation but do not go beyond common everyday expressions. IMAX It is REGs policy to support the MPAA ratings system to the fullest extent possible. I log in and completed checkout only to realize that when logging in, the system changed my theater selection. Any purchase made with a gift card must go to the box office for refunds. Honestly you can probably buy tickets in person, though thats not ideal with reserved seating you can still get in. Just ridiculous. However, some discount tickets, like the Silver Experience can be upgraded at the theatre box office for an additional surcharge. Select why you want to continue (Refund or Exchange) In some cases, theatre locations may show a particular film in both the 3-D and 35mm (2D) formats. Buy movie tickets in advance, find theater showtimes, view trailers, read reviews and more at Fandango. Please call theatre for any local restrictions. BitPay supports leading coins including Bitcoin (BTC), Bitcoin Cash (BCH), Dogecoin (DOGE), Ethereum (ETH), Litecoin (LTC), Shiba Inu (SHIB), Wrapped Bitcoin (WBTC), and 5 USD-pegged stable coins (BUSD, DAI, GUSD, USDC, and USDP). Refundsare not available after the booking showtime. The booking fee is non-refundable. What is theDiamond Rewards Loyalty Program? Do not use them.Mike. Yes! Please use the. This fee helps to ensure you can purchase tickets conveniently online before they sell out, to select your ideal seats where applicable, to order Food & Beverage in advance, and to skip lines at the theatre. There are no refunds after the printed showtime. So I was at work trying to print this and no images or barcodes were popping up. After buying the yogurts I had to send them a copy of my receipt and then wait for a promotional code and then go on Fandango to claim it. Children under 2 who do not require a seat are free. Student discounts are not available online, and are only offered at select Paragon Theaters. Do You Offer Hearing Devices? In case you need a refund for changed showing dates or canceled shows but are unsure how to do it yourself or don't want to bother arguing with Fandagos Customer Support DoNotPay can help you out. They issued me a credit and the credit did not work! Enter your email address and the confirmation number. Regal Entertainment Group wants our customers and staff to feel comfortable and safe when visiting or working in our theatres. Open it in your web browserand start exploring the services we can offer. On movie and theatre pages, you can change the date with the date selection tool or by selecting a different day of the week above the listed showtimes. AMC couldn't cancel it. Don't waste your money we all work too hard for it. The AMC Gift Card is a prepaid gift card similar to a gift certificate that can be used to buy tickets or concessions at any AMC theatre. When you get to the theatre, you can walk directly up to the ticket attendant (i.e. Paragon Theaters is proud to be a partner of Fandango. I selected a theater and movie and went to checkout. CDA Idaho. This was a horrible experience and customer service was none. Can I Purchase Tickets atFandango? Last year while grocery shopping I was picking up my kids some Yocrunch Yoplait yogurt and on the back of the yogurt was a promotion of receive $5 off a movie ticket on Fandango by purchasing 8 single individual Yocrunch yogurt in the same transaction, so I decided to try it out. If you have an AMC Gold or Silver ticket(s), please email clear pictures of the front and back of the ticket(s) to, Black Tickets are valid for one admission to any movie. Guests attending our theatres in an assistant/companion role for one of our guests with disabilities may be passed in by management. In that regard, as a general rule all backpacks, packages and large bags of any kind are subject to inspection. Amazingly the purchased showed up. Fandango does not offer partial refunds either. Gift Cards Offers. How do you get more information about a rating? You can check your gift card balance. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Yes! AMC has released a Subscription Service Called AMC AList that allows you to watch 3 movies a week Starting at $19.95 a month in any format. We charge a nominal fee per ticket in order to maintainthis service for our valued guests. For example, one theater might receive one film to play, another theater might receive another. In order to take advantage of our special students discounts, guests must present a valid student ID at the box office. AXIS15 EXTREME Click Print Receipt under Orders. We may also accept certain theater partners' gift cards for their theaters. 2018-02-10. false. What Do I Need to Pick Up My Tickets? 2006-2023 Viewpoints. It's a long and frustrating process. A Child ticket is 2 to 12 and a Senior ticket is 60+. Area codes in North America. Movie tickets purchased through Regal's mobile apps or websites include non-refundable convenience fees. Parents give the movies their ratings-men and women just like you. Arcade Most of our theaters offer military discounts. But the purchase went through according to AMC cause it was using one of my reservations. The movie rating system is a voluntary system sponsored by the Motion Picture Association of America and the National Association of Theatre Owners to provide parents with advance information on films, enabling the parent to make judgments on movies they want or don't want their children to see. What is Your Rated R Policy? They expire after 2 weeks (really, who goes to the movies that often?). Here is just a fraction of what we do best: Solving credit card issues with no hassle, Ending your useless subscriptions without losing money, Scheduling DMV appointments with just a few clicks, Securing fast and easy refunds for delayed or canceled flights, Helping you deal with bills you can't pay, Jumping the phone queue when getting in touch with customer service reps, How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, How to Do a Skrill Chargeback and Get Your Money Back Easily, Credit Card Dispute Letter Template That'll Get Your Money Back, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? View Movie Club Payment Transactions. the intention of those sites is made intentionally to thwart use intentionally, unless a super user you are. Who gives movies their ratings? So they printed and refunded. Fandango gift cards can be used online at fandango.com only - they are not redeemable at the theater. I tried calling 4 times today, twice they hung up on me. REG reserves the right to refuse entrance to anyone that cannot present valid photo identification along with a ticket for the proper show time for the NC17 rated film.

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